REFUND POLICY

This Refund Policy applies to all services purchased from launchieve, Inc. (EIN: 32-0833811) through launchieve.com. By completing a purchase, you agree to the terms outlined below.

No Refunds Once Work Has Commenced

The Premium Audit is a professional service that begins immediately upon receipt of both your payment and completed intake form. Due to the time and expertise involved in preparing your audit report, all sales are final once the audit process has started.

We strongly encourage you to review the full details of the Premium Audit before purchasing. If you have questions before buying, please contact us at info@launchieve.com.

LATE DELIVERY REFUND

We are committed to delivering your audit report within 5 working days of receiving your payment and completed intake form. If we fail to deliver within this timeframe for any reason within our control, you are entitled to a full refund of $149.

To request a late delivery refund, contact us at info@launchieve.com with your name, email, and order details.

NON-DELIVERY

If you complete payment but do not receive a confirmation email within 24 hours, please contact us immediately at info@launchieve.com. We will investigate and resolve the issue promptly.

Refund terms for Build With Us projects are outlined individually in each client agreement or proposal. No general refund policy applies to custom development engagements — terms are agreed upon in writing before work begins.

We encourage clients to contact us directly before initiating a chargeback or payment dispute. Most issues can be resolved quickly by reaching out to info@launchieve.com. Initiating a chargeback without prior contact may result in suspension of services.

For refund requests or questions about this policy, contact us at: