Terms and Conditions

1. Services

Launchieve provides professional services to founders and businesses. Services may include technical and launch-readiness audits, product and business consulting, website and application development, backend and API development, software repair and migration, testing, deployment, infrastructure support, graphic design, video editing, advertising management, email marketing, and related launch, growth, and operational support.

The exact services, deliverables, fees, timeline, assumptions, and customer responsibilities for a project will be described in the applicable service page, proposal, statement of work, invoice, or written agreement.

Launchieve does not currently sell access to a standalone proprietary SaaS platform. Customers may receive access to websites, applications, portals, dashboards, infrastructure, or other systems developed or configured for their projects.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement. If you purchase services for a company or other organization, you represent that you have authority to bind that organization.

3. Proposals, Scope, and Order of Documents

Project-specific documents may include proposals, statements of work, order forms, invoices, milestone plans, service agreements, NDAs, or written change approvals. Where a signed or expressly accepted project-specific document conflicts with these general Terms, the project-specific document controls for that project.

Only work expressly included in the agreed scope is included in the fee. New features, redesigned workflows, additional deliverables, new integrations, changed assumptions, or expanded requirements may require a written change order, revised timeline, and additional payment.

4. Pricing, Invoices, and Payments

Publicly listed audit prices may be paid in full before work begins. Custom services are quoted based on scope, complexity, integrations, delivery requirements, team needs, and project duration.

Launchieve may collect payment through custom Stripe invoices, Stripe payment links, deposits, installments, milestone payments, or recurring service charges. Launchieve does not currently rely on a public checkout page or a fixed Stripe product catalog.

Payment is due by the date shown on the invoice, payment link, proposal, or applicable agreement. Monthly services are generally billed in advance. Unless otherwise stated, all amounts are in United States dollars.

Applicable taxes may be added where required and will be shown on the invoice or payment page before payment. You are responsible for reviewing the service description, amount, currency, payment schedule, and displayed taxes before submitting payment.

Card statements should display “LAUNCHIEVE,” subject to formatting by the card issuer or bank.

5. Authorization and Late Payment

By submitting a payment, you represent that you are authorized to use the selected payment method. Where recurring billing applies, recurring charges require express authorization and are governed by the Recurring Billing Terms and any project-specific agreement.

If payment is late, Launchieve may pause work, withhold undelivered materials, suspend access, remove a project from the active schedule, or revise the delivery timeline. Launchieve may resume work after overdue amounts and any disclosed restart costs are paid.

6. Service Start and Customer Cooperation

Work begins only after the applicable payment has been received and required onboarding information, files, access, credentials, approvals, and content have been provided. Delivery estimates begin when these requirements are complete, not merely when payment is submitted.

You are responsible for providing accurate information, timely feedback, lawful content, functioning access credentials, and necessary approvals. Customer delays extend the delivery schedule. Projects left inactive may be paused, archived, rescheduled behind active work, or subject to a reasonable restart fee disclosed before work resumes.

7. Delivery, Review, and Acceptance

Deliverables may be provided by email, cloud storage, source-code repository, project-management system, staging or production deployment, design platform, or another agreed digital method.

Unless a different review period is stated in writing, a development project is considered accepted when you approve it or fail to report a material scope-related defect within seven business days after delivery. Acceptance does not waive valid warranty rights expressly stated in a project agreement.

An audit is considered delivered when the report is provided. Any included walkthrough call must be scheduled within a reasonable period and does not keep the audit open indefinitely.

8. Revisions and Defects

Launchieve will correct material errors necessary to bring deliverables into conformity with the approved scope. Requests for new features, changed strategy, new designs, additional integrations, or altered requirements are additional work.

Audit services include reasonable clarification and correction of factual errors but do not include unlimited changes to professional opinions, repeated re-auditing after product changes, or review of features outside the original scope. Unless otherwise stated, individual creative deliverables include one reasonable revision round.

9. Third-Party Services

Projects may depend on third parties such as hosting companies, cloud providers, payment processors, app stores, advertising networks, social platforms, search engines, APIs, domain registrars, software vendors, AI-assisted development tools, no-code platforms, or analytics providers.

Launchieve does not control and cannot guarantee third-party availability, approval, uptime, policies, account decisions, API behavior, advertising results, app-store approval, search rankings, or future platform changes. Third-party fees and licenses are governed by the relevant provider’s terms.

10. Intellectual Property

After full payment, the customer owns the custom finished work specifically created for the customer and identified as a deliverable, subject to third-party licenses and any project-specific agreement.

Launchieve retains ownership of pre-existing code, reusable components, templates, frameworks, internal tools, audit methods, checklists, development processes, general know-how, internal documentation, and materials created before or independently of the project. Launchieve may reuse non-confidential methods and components that do not disclose customer confidential information.

Source code and editable source files are included only where the agreed scope states that they are deliverables and all required payments have been made. Stock assets, fonts, plugins, themes, APIs, open-source software, libraries, and licensed templates remain subject to their own licenses.

Launchieve will not publicly identify or display confidential customer work without permission. Identifiable work may be used in a portfolio or case study only with customer approval or where a signed agreement expressly permits it. Anonymized experience may be referenced where no protected or identifying information is disclosed.

11. Customer Materials

You retain ownership of materials you provide. You grant Launchieve a limited license to use those materials only as reasonably necessary to provide the services. You represent that you own or have permission to use and provide all submitted trademarks, code, text, images, video, data, credentials, software, and other materials.

You are responsible for claims arising from customer-supplied material or instructions that infringe third-party rights or violate law, except to the extent caused by Launchieve’s unauthorized use.

12. Confidentiality and Security

Launchieve will use reasonable measures to protect confidential project information and limit access to personnel who need it to perform the services. A separate signed NDA controls where applicable.

Customers should provide temporary, limited, staging, or role-based credentials whenever practical. Customers should not upload regulated or highly sensitive information unless Launchieve has expressly agreed to receive it and appropriate safeguards have been arranged.

13. Prohibited Use

Use the services for illegal, deceptive, abusive, infringing, or fraudulent activity.

Request development, marketing, or operational support for products or services prohibited by applicable law or payment-network rules.

Upload malware, stolen information, unlawfully obtained data, or content that violates third-party rights.

Interfere with Launchieve systems, personnel, accounts, or service providers.

Misrepresent identity, authority, ownership, business location, or intended use of the services.

14. No Performance Guarantee

Launchieve provides professional services and opinions, not guaranteed commercial outcomes. Launchieve does not guarantee revenue, profit, sales, leads, customer acquisition, advertising performance, traffic, conversion rates, rankings, downloads, fundraising, investment returns, payment-processor approval, app-store approval, or any other business result.

Results depend on customer implementation, market demand, budgets, customer behavior, third-party platforms, policy changes, economic conditions, technical limitations, and other circumstances outside Launchieve’s control.

15. Disclaimers

Except as expressly stated in a signed agreement, the website and services are provided on an “as available” basis. To the maximum extent permitted by law, Launchieve disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and results.

Launchieve does not provide legal, tax, accounting, medical, investment, lending, banking, securities, credit-repair, employment-placement, or recruitment-placement services or advice.

16. Limitation of Liability

To the maximum extent permitted by law, Zenith Flow Tech, Inc. and its officers, personnel, contractors, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages; lost profits; lost revenue; lost opportunities; loss of data; loss of goodwill; or third-party platform decisions.

Except for liability that cannot legally be limited, Launchieve’s aggregate liability arising from a particular service will not exceed the amount paid by the customer to Launchieve for that service during the six months preceding the event giving rise to the claim.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Zenith Flow Tech, Inc. and its personnel from third-party claims arising from your unlawful use of the services, customer-supplied materials, violation of third-party rights, breach of these Terms, or unauthorized instructions provided to Launchieve.

18. Suspension and Termination

Launchieve may suspend or terminate services for nonpayment, abusive conduct, unlawful activity, material breach, security risk, sanctions concerns, platform-rule violations, or failure to provide required cooperation. Termination does not cancel amounts earned or committed before termination.

19. Dispute Resolution

Before filing a formal claim, the parties will attempt in good faith to resolve the dispute through written notice and discussion for up to 30 days. If unresolved, the parties may attempt mediation. Where permitted by law, remaining disputes may be resolved through binding individual arbitration under terms specified in a project agreement or mutually agreed after the dispute arises.

Small-claims matters, intellectual-property protection, injunctive relief, matters that cannot legally be arbitrated, and enforcement of an arbitration award may be brought in an appropriate court. Unless applicable law requires otherwise, the state and federal courts located in Delaware will have exclusive jurisdiction over court proceedings.

Claims must be brought individually and not as part of a class, collective, or representative action to the extent permitted by law. Any arbitration, class-action waiver, prevailing-party fee, or forum-selection provision is subject to applicable law and should be reviewed by qualified counsel before publication.

20. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where mandatory consumer law provides otherwise.

21. Changes to These Terms

Launchieve may update these Terms to reflect legal, operational, or service changes. The updated version will be posted with a revised effective date. Changes do not retroactively alter an already signed project agreement unless the parties agree in writing.

22. Contact

Launchieve is a business brand operated by Zenith Flow Tech, Inc.

Registered business address:131 Continental Drive, Newark, Delaware 19713, United States
Email: info@launchieve.com
Customer support: +1 (737) 387-6629
Business hours: Monday through Friday, 9:00 a.m. to 5:30 p.m. Central Time